14 Bond St.
Great Neck, NY 11021
We’re open Monday – Friday, 10 a.m. to 6 p.m.
Frequently Asked Questions
Please read our FAQ before sending us a message.
Sometimes, USPS can be slow and delays can happen. If your package hasn’t arrived within a given time frame, inform us and we will look into it. If the pack continues to be delayed or another incidence in where it hasn’t been delivered, we will work with you in terms of reshipment depending on product.
I understand the internet can be a dog eat dog arena, which raises concerns when ordering products. If you’re a first-time customer and are still weary, we can send you an invoice for your first purchase.
The post office usually scans tracking numbers at night. Even so, they are not very accurate. First Class tracking, for example, is the least accurate and will often times not track at all when your order is on its way. Rest assured, your order is on its way.
We are based out of NY, New York
Our products are received with a manufacturers COA / GC/MS results, insuring 99% & above in purity. We further test our stock via third party lab to insure quality. If you would like additional verification on this, feel free to contact us via messaging system or email.
Do to the nature of our products, we will not accept returns on opened packages. If within 7 days you wish to return your unopened item, then please contact us via our messaging system or by sending us an email. We will gladly return it, no questions asked.
We send all our packages via USPS. We offer priority only. Order over 55$ – We offer Free shipping via 1st Class mail if you choose it. Est delivery time for 1st Class is 3-7 days and does not track as well as priority
We sell substances known as Nootropics ( also referred to as smart drugs, memory enhancers, neuro enhancers). The FDA does not consider nootropics to be a dietary supplement, so to comply with regulations, they are not for human consumption. We also carry a line of novel items solely for research purposes only.
Under normal circumstances, orders for in-stock items that are received before 10:00 AM Eastern time on normal business days will be shipped the same day. Orders placed after 10:00 AM Eastern time will ship the next business day. We will advise customers of any delays in processing or shipping orders via email within 24 hours of ordering. The estimated transit times for our shipping methods are provided by USPS; although they are generally accurate, we cannot guarantee delivery within a given time frame.